Frequently Asked Questions: Returns & Refunds

1. What is your return policy?

   You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging with all tags and accessories.

2. How do I initiate a return?
   • Contact our customer service team to obtain a return authorization.
   • Package the item securely and include the return authorization form.
   • Ship the package back to our warehouse using a trackable shipping method.

3. How long does it take to process a refund?

   Refunds are usually processed within 7-10 business days after we receive your return.

4. Can I exchange an item?

   Yes. If you would like to exchange an item, please return the original item and place a new order.

5. Are there any non-returnable items?

   Items marked as "Final Sale" or personalized items cannot be returned.